Become a raving fan of Keats Agency
Become a Raving Fan
I want to say thank you to you and Nationwide for acting very responsively to my roof and fence situation due to the Sandy Storm. Nationwide answered all of my phone calls in a very courteous and professional way and your office did everything possible to make me feel very comfortable with the outcome of the claim. In addition the Adjuster that came to my home was knowledgeable of the situation and extremely professional and sympathetic to my issues.
I have been with NW for 15+ yrs and expect to be with you for another 15+. There is no other company that treats their policy holders the ways NW treated me.
Thank you again for all the SUPPORT.Joe W
Just felt like I should take the time to boast about Ms. Gilley. I have been a customer for around 6 yrs. She has always been so helpful and polite.It really means a lot these days when people go out of their way for a customer and take the time to show they appreciate the customer. I wished other big companies showed the same courtesy. Ha Ha.. I have had plenty of chances to go else where especially homeowners insurance but it means the world that I can have a 1 on 1 conversation with a real person that cares. I have solely continued my business with your firm because of the care and courtesy she shows. I recently had some issues and was stressed out about them and she took very good care of me.You have a real asset with her.Insurance is a pain to deal with any ways. no offense. Any time someone can make it that pleasant, it is blessing.Joshua H.
Hello my name is Donnie P and I am happy to say that my agent at The Keats Agency is wonderful. Karen Jones is my agent. Her office is located on Grand Ave in Baldwin, NY. She has helped me every step of the way in attaining the best policy possible. For that I am very appreciative and thankful.Donnie P.
Cassandra Hicks is a professional agent who works very hard to accommodate the needs of her clients. She returns phone calls and follows up on issues in a timely fashion. She is very knowledgeable and has a pleasant personality. I have had only positive experiences with her and therefore would recommend The Keats Agency.Ruth C.
I have been a client of Ron for over 15 years now and have had nothing but positive things to say. He and his friendly staff have always been available for any questions or problems I may have with my auto, homeowners, and business policies. He and his staff continue to provide me with the service that I've come to expect and I am looking forward to continuing my relationship with the Keats Agency for years to come. He's always been there through the good and the badThank you Ron
Outstanding customer service, always responsive and reliable.Alex B.
I have had Nationwide for some time now and have need been disappointed. Whenever I need a question answered, they were always there to answer. Good Customer Service!Cheryl B.
I have been using your agency for probably a decade now…and no company compares or is as responsive to all of my insurance needs. I can and have contacted your agent Peter Mellides, whenever I needed him, in particular with many crises and he has always been available. He has always followed through doing on whatever I needed to get done or resolved. I cannot say enough about his service, his follow-through and his caring.Abraham B
I have been a customer since the agency started. Ron and his staff are always responsive and attentive to my needs.Joseph L
Your insurance agency has always been there when I needed them for any type of helpFrank S
Aside from knowledgeable representatives, your service is fast and efficient. I have recommended your agency to multiple people over the years. I can always count on you.Anne H
Originally I met Ron in the early eighty's after being an Allstate customer for over 10 years. He spent time out of his schedule to speak to me about my needs as well as my fears with regards to insurance needs. Based on how Ron dealt with my concerns and offering advice on how to alleviate some of my fears, I quickly became a Nationwide/Ron Keats customer. I count Ron today as a trusted adviser and have since not only recommended his organization to my friends and relatives, but have converted my immediate family to Nationwide customers with the help of not only Ron, but Eric Abbey as well. Their level of professionalism was never more demonstrated when my son had an accident; they were there with me throughout the entire ordeal. Ron and his team are Homeruns!Stephen T
Wild horses couldn't drag me away from NATIONWIDE. Your the best!Cindy P.
John Grimaldi and his team were exceedingly helpful in getting me set up with the policies I needed in the beginning and have continued to provide the ongoing support I've needed for my home and vehicles. Thanks, John!Lyle R.
There's a reason why your agency is successful. You take care of and value people.Amy R.
I never imagined such terrific team work never mind excellent customer service! I would recommend you and Nationwide to everyone I know!Mark B.
I am considering purchasing a new car in the next 90 days or so and will be insuring it with Nationwide solely because of all the help and hard work Cassandra did for me.Stephen S.
Even with my accident i saved over $600 by switching over to the Keats Agency!Chris K.
Just wanted to take a moment to say Thank you to You and your staff for the dedicated services that have been provided.
We have been doing business together for almost 30 years now.
Your council ,advice and Friendship are deeply appreciated.
Most importantly over the past couple of years actual events required insurance claims to be quickly adjusted.
Your entire organization proved that they could be relied on and were there for us.Gary D.
Thanks so much for your attention to detail and for being so expedientLatonia H.
Mr. Alexander:For close to two decades my family and business(s) and friends have ONLY used Nationwide. You represent what your Company preaches- "Being on your side"Wayne R.
I have to say that your office, staff, and operation was the absolute best of what I experienced. I believe the size of your success has not compromised the intimate customer experience that the members have with your agency.Anthony F.