Customer Ratings & Reviews for Keats Insurance Agencies
The transparency of this agency, and its agents is something I look for especially when it comes to something like purchasing insurance nowadays when everything is so expensive, and your driving history is not perfect. I recommend this agency to all. Thank you to the Keats Agency, especially the agent that helped me.
Very professional and responsive. I like dealing with efficient companies. This agency is one of them.
Bod D., Baldwin, NY
I have to give Karen Lewis a big thumbs up. I never had quality service with an insurance company like this before. With her prompt responsiveness and knowledge of insurances is a plus. She is keen on what the customer needs are as well as wants. She tailors each policy to that will benefit not only the company but the consumers.
10 THUMBS UP
Thalia D., Baldwin, NY
Justin and his team are awesome. I started using Justin two years ago and slowly all my policies are with the Keats Agency. Why? Because he is the best! Thank you, Justin, for keeping saving me money every year and always guiding me through the process.
Justin did an awesome job getting me the best rate on my HOI. I thought it was pretty low already but I ended up saving an additional $200 a year with better coverage.
I was fortunate to have Donna N as my agent. Donna is knowledgeable and extremely efficient .She is quick to answer no matter the question and to offer to an alternatives. Her friendly manner makes a client comfortable. Thank you Donna, you made it a pleasure. Rosemary
Rosemary F., East Meadow NY
I was fortunate to have Donna N as my agent. Donna is knowledgeable and extremely efficient .She is quick to answer no matter the question and to offer to an alternatives. Her friendly manner makes a client comfortable. Thank you Donna, you made it a pleasure.
Rosemary S Feeney, East Meadow, NY
I always had a solid opinion of the Keats Agency since I entrusted my home and auto insurance business with them. Eric Abby and his employees always provide great service promptly and pleasantly. This morning, I had the pleasure or dealing with Candace Brown who very patiently answered my many questions about my auto policies, and then introduced me to Donna Nagri, an agent who responded immediately to my changing insurance needs. I can't speak highly enough of this agency and its employees, who rank #1 of all the insurance agencies with whom I've dealt over the past 50 years. Thank you all.
Roger Gaeckler, Oyster Bay NY
Great rates and able to answer all my questions. Always returns calls quickly.
For the over 30 years first time I find honesty and professional people very reasonable prices for all kinds of insurance. Prompt response and willing to help and to keep one's word.
Service is excellent, competitive prices. Ive referred several of my clients to this agency, and all of my referred clients have the same raving reviews as I.
Always a pleasant experience dealing with the agents. Very helpful.
They moved to a new location in Mineola. Beautiful office. As always, the staff is courteous, friendly and professional. No waiting
Great customer services which is the most important to me. They’re always there to resolve your need when contact them, also that courtesy call when the due date is approaching is highly appreciated. Will recommend the keats agency
We had a great experience with Keats Agency when we owned our small business. They listened really well, guided us on the right solutions, and were very responsive. Big thanks to Eric, Carmen and the entire team!
I have been a client of the Keats Agency for 20 years and i have to say that every time i ever needed something from them they were always helpful, efficient and professional in assisting me and getting me the info i needed. Very professional but also personal. I highly recommend them!
Been a client of Nationwide / the Keats Agency for several decades now (yes, I am old); Ron, Cassandra and the team have not only stood by my family through floods, trees falling, car crashes and other matters they are responsive yet patient, professional yet easy to talk to but most of all provide exceptional client service at a competitive price!
I have used Keats agency for 20 years through personal and business, they have always been there answering questions helping out with policies and guiding us with our life insurance policies. Eric Abby is the best and the rest of the staff Does a superb job.
Knowledgeable and very professional staff.
Very personable, Kevin my agent is the best hands down. I have never had an agent so attentive to my needs when it comes to insurance. He searches and always finds me the best deals while giving me maximum insurance coverage, and always calls me back when I leave a message... Highly recommended!!!
A good place to do business with. I have had Nationwide for both my home and auto for over 5 years now. I find them pleasant and helpful for the few times that I actually needed them.
I have been using the Keats agency longer than I can remember. John as a gentleman and his staff does a great job. I highly recommend them.
Very professional and according. Always there when you need them. Amazing customer service.
I recently had the pleasure of working with Ebiklajna Dervishi to make changes to my home and auto policies. Ebi was professional, courteous, extremely knowledgeable and prepared to answer all my questions. Ebi efficiently processed all my transactions and followed up promptly with related details. Outstanding customer service!
Maria mendes is the best in best,very good professional
Very professional & accessible. Response times to questions or problems are solved very efficiently & effectively. I would highly recommend Keats Insurance.
The Keats Agency has been my insurance agent for more than 30 years. It is all about the quality and service. The personnel are not only pleasant but knowledgeable and understanding. They are always ready to assist.
All I can say about Agent Maria Mendez is that your company needs
100 more people just like her. Myself and family has been dealing with Maria for about 20 years. She is one of the most respectable and hones agents you are going to find in the business. Her personal assistance in service is second to none. Thank you so much Maria, for everything that you have done for me. Keep up the great work
I really appreciate the hard work and dedication of your representative Lyndie Del Valle from the Monticello, NY office. She is always welcoming and willing to go the extra mile for clients. She will send you reminders when necessary and treats my coverage as though it was for herself, ensuring I was fully covered and did not have any questions before I chose my policy. She saved me quite a bit of money by quoting me through this agency. I am happy to have her as a contact to be able to promote your business to all of my friends and clients as well.
I can not say enough about the girls in Florida NY location, always helpful and friendly.
Just got to Queens for a weekend vacation and passed by the Keats office. I stopped by just to say that I always appreciated the dedication that I always got when I went into the office to pay my insurance especially from Ingid. They are always very helpful.
Jose A Nazario
Keats agency is a classy insurance agency with only the best rates. Great people, trust Ron!
Donna and kayla have always been there when I need them. Very helpful in keeping my insurance straight.
Lyndie and brad are the best. Provide great and thorough service.
Keats Agency - Ms. Cassandra Hicks - hands down the best, will never let you down, highly recommended, keep up the good work.
Thanks to Keats Agency I am saving $100 monthly on my car insurance ... Brad and Lyndie are fantastic, they answered all of my questions in a timely manner and got my savings rolling
Justin Keats helped me transfer my auto insurance from Esurance to Nationwide. He was incredibly communicative and professional throughout the entire process and actually ended up getting me 10X more coverage for around the same price. I could not be happier with my transaction and will recommend The Keats Agency to anyone looking for insurance.
Donna is totally awesome and makes the experience enjoyable, which isn't usually the case with insurance. I cannot recommend her highly enough, just outstanding.
I was referred to Donna about a year ago from a good friend, She was helpful and knowledgeable. You can not get the kind of service she or her staff had offered from those "online companies". If anyone is looking for someone who cares and can answer all of you questions I would highly recommend Donna to anyone. I was glad that a friend recommended her and I will continue to pass her name down to anyone I know!
The staff makes for a great agency, what more could you ask for? Would recommend Kayla and/or Donna.
Keats agency has always been friendly and always make sure you give you the attention you need when you have any questions. Great insurance, great people.
Marisa Correia Dos Santos
I have had other insurance agencies but this one by far has been the best I have to say all staff there is great but a special thanks to Lyndie.
Katherine Elizabeth Arroyo
Friendly staff and easy to work with. My experience there was a pleasure. Thanks guys!!!
I was having a hard time finding insurance that fit my farm/family needs. I had the good fortune of the farm bureau recommending the Keats agency to me. Donna was assigned to come and review my needs and after full review Donna was able to put together the perfect coverage which had many aspects to it. I had many questions and made changes which both Kayla and Donna very professionally handled and dealt with each and every one until I was completely satisfied. I HIGHLY recommend all of the above.
I just signed up for business insurance with the Keats agency. My agent, Gina Posa, was amazing. Very helpful, courteous and prompt in getting me the right insurance. I highly recommend the Keats Agency. Thank you Keats and especially Gina!
I can not say enough good things about the agency, especially Kevin by far the best agent I've dealt with. I've been with them for a couple of years now and everytime I am unsure about something they are always there to assist. Kevin is such a great asset to the company he makes it so easy to deal with. I have recommended my friends and family to him and I will keep those recommendations coming. All of my family is signed up with them and most of my friends as well!! Thanks for all the help, Kevin is beyond awesome!!!
Where do I start? Brad in the Monticello office has been absolutely awesome dealing with my company's insurance needs!!! He doesn't just go "the extra mile." He shows a devout interest in the customer as well as handling the policy. When I first contacted him he assured me that he would do his best to set up the coverage that I needed. He has been there for every "I" to dot & "T" to cross! Thank You, Keats Agency, for having such a proficient agent as Brad.
Michael T. Wheeler